Privacy Policy

  1. About this website privacy policy
    This website policy applies to this website, which is operated on behalf of Light Line Pty Ltd ACN 644 519 693 and its related bodies corporate (we, us and our).
    We are committed to protecting your privacy.
    We are committed to abide by the Australian Privacy Principles (APPs), the Privacy Act 1988 (Cth) (Privacy Act) and any other relevant law in relation to any personal information.
    This policy explains how your personal information will be treated as you access and interact with our website.
    This policy may change from time to time. Please contact us on [0404041189 or on email (] if you would like further information about this policy.
  2. Collection and use of information
    We may collect personal information from you directly or through your use of our services. We will only collect personal information, which is reasonably necessary for, or directly related to, our functions or activities.
    When we refer to “personal information”, we mean information from which your identity is reasonably apparent. This information may include information or an opinion about you.
    If we collect personal information from someone else, we will take reasonable steps to ensure that you:
    • have been informed that we have collected that information;
    • understand the purposes for which we have collected that information; and
    • are aware how we might use that information or disclose it to other people.
    We collect personal information for the purposes of:
    • providing our products and services to you;
    • managing our business relationship with you;
    • direct marketing.
    • researching and planning for improvement of our products and services; and
    • complying with our legal and regulatory responsibilities.
    If we require personal information about you for a specific purpose that is not obvious, we will let you know that purpose at the time the information is collected
  3. Sensitive information
    “Sensitive information” is any information about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record, or health.
    We will not ask you to disclose sensitive information, but if you elect to provide sensitive information, it will also be captured and stored.
  4. Information from third parties
    Our website may also contain links to the websites of third-party providers of goods and services (Third Party Websites). If you have accessed Third Party Websites through our website and if those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties
    Where you access a Third-Party Website from our website, cookie information, information about your preferences, or other information you have provided about yourself may be shared between us and the third party.
  5. Cookies
    We collect information using cookies when you access and use our website. We use cookies to provide you with better and more customized service and with a more effective website.
    A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our webpage servers. Cookies are frequently used on websites, and you can choose if and how a cookie will be accepted by configuring your preferences and options in your internet browser.
    We use cookies for different purposes such as:
    • to allocate a unique number to your internet browsers.
    • to customize our website for you.
    • for statistical purposes.
    • to identify if you have accessed a Third-Party Website; and
    • for security purposes.
  6. IP addresses
    Your IP address is the identifier for your computer when you are using the internet.
    It may be necessary for us to collect your IP address for your interaction with various parts of our website.
  7. Online applications
    When you apply for our products or services through our website, we retain the information contained in that application. We are able to then use that information to provide any financial services that you require.
    You can also suspend and save online applications, so you can complete and send the applications at a later time. If you suspend or save your application, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. Online applications that have been suspended or saved may be viewed by us.
  8. Security of information
    The security of your information is very important to us.
    We take all reasonable steps to protect the information in our systems from misuse, interference, loss, and any unauthorized access, modification or disclosure.
    If we no longer require your information, and we are legally permitted to, we will take all reasonable steps to destroy or de-identify the information.
    We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).
  9. Direct marketing
    We will not use or disclose sensitive information about you for direct marketing purposes unless you have consented to that kind of use or disclosure.
    We may use your personal information for direct marketing purposes. If you do not wish to receive direct marketing communications from us or from other organizations or wish to know the source of the information being used, you may contact us on [0404041186 or email]. We will respond to your request as soon as practicable.
  10. Complaints
    If you have any query or complaint about the way we collect, use, hold or disclose personal information, please contact us. We will use our best efforts to respond to your query or request as quickly as possible.
    If you would like more information about this policy or the information we hold, please contact:
    The Privacy Officer
    Light Line Pty Ltd
    Address: [u15/93 Yale Dr Epping Vic 3076]
    Email: []
    Phone: [0404041186]
    If you require more information about privacy laws generally, please contact:

The Privacy Commissioner
Office of the Federal Privacy Commissioner
GPO Box 5218, Sydney NSW 2001
Phone: 1300 363 992

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